NO SHOW POLICY

In order to increase productivity and hassle-free dealing of clients, appointments are a necessary requirement. However, at times individuals with appointments fail to attend or do not show-up within the scheduled time frame, which not only causes inconvenience to others, but also impacts our practice.

1. PURPOSE
   1. We value and respect our client’s precious time and availability of our services. No shows or no cancellations often disrupt our business operations and causes inconvenience to our staff and other clients. The purpose of this policy is to establish clear guidelines and procedures for addressing such instances, where individuals fail to show-up without cancelling or informing us well in advance.
2. SCOPE
   1. To ensure efficient utilization of time and resources, this policy applies to all our clients and customers who have made an appointment with us.
3. REMINDER
   1. To minimize the instances of no-shows, we will send notifications or appointment reminders to our clients or customers. These reminders will be sent in the form of text message, calls or emails, [INSERT THE DAYS OR TIMEFRAME WITHIN WHICH REMINDERS WILL BE SENT] before the scheduled appointment.
   2. We make diligent efforts to send notification to our clients, it remains the responsibility of the customer to keep a track of their appointments and give prior notice if they wish to change or cancel their allotted schedule.
4. NO SHOW FEES
   1. Customers who fail to show up for a scheduled appointment without giving any prior cancellation notice at least24 hours before the scheduled appointment will be charged no show fees [INSERT THE AMOUNT THAT WILL BE CHARGED AS NO SHOW FEES]. This amount is non-refundable and may be added to the actual fees if the client rescheduled the appointment.
5. CANCELLATION NOTICE
   1. To ensure efficient operation of our scheduling and accommodate the needs of all our clients, we request our customers to provide us with cancellation notice 24 hours before the allotted slot.
   2. Cancellations made with less than 24 hours’ notice period, may be subject to a no show or cancellation fees.
6. LATE ARRIVALS
   1. Clients who arrive more than [INSERT THE MAXIMUM MINUTES WITHIN WITH WHICH CLIENT HAS TO ARRIVAL AFTER SCHEDULED TIME] late for a scheduled appointment. We take reasonable efforts to accommodate late arrivals; however we cannot guarantee that the rescheduled appointment will be available as per the client’s requirement. To maintain the efficiency of our schedule and respect the time of other clients, we kindly request that clients arrive promptly for their scheduled appointments.
7. EXCEPTIONS
   1. We understand that unforeseen circumstances or emergencies may arise that could either prevent our clients from arriving at the allotted time or require them to reschedule. We kindly request our clients to inform us in advance when such instances occur, allowing us to make necessary accommodations.
8. CHANGES TO THE POLICY
   1. We reserve the right to update and make changes to this policy from time to time based on the working conditions of the Company.
9. FURTHER INFORMATION
   1. For any queries or further Information regarding our Company or about this Policy, the concerned person can contact us through email [INSERT THE EMAIL ADDRESS OF THE COMPANY]

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