SOCIAL MEDIA AND ONLINE CONDUCT POLICY
This Social Media and Online Policy (hereinafter referred to as” Policy”) is effective from [DATE] and applies to all the members of the [INSERT THE NAME OF THE COMPANY] (hereinafter referred to as “Us” or “we” or “Company”).
We recognize the value of social media and online platforms for both personal and professional communication. This policy aims at ensuring the best use of online platforms and safeguarding the Company’s identity and values.
- PURPOSE
- This policy is designed to provide clear guidelines and principles to be followed by every member of the company, to ensure responsible use of social media and various other online platforms in our Company. It also promotes awareness of online security risks and encourages responsible and ethical behavior to mitigate potential interests. By upholding these values we can collectively contribute to the success of our company and maintain the trust and confidence of our clients, partners, and colleagues.
- SCOPE
- This policy applies to all our members, including full-time, part-time, temporary, at all levels within the Company. The scope of this policy is not limited to just work-place but also to work related functions in events or other functions that may impact the Company’s name and reputation. .In circumstances where an employee’s behavior or conduct may involve a breach of this policy. The Company might take disciplinary or termination actions based upon the set guidelines in this policy.
- USE OF SOCIAL MEDIA
- The members should use social media platforms in a proficient manner, ensuring that their online activities do not interfere with their job responsibilities or harm the company’s reputation, or violate any relevant laws and regulations.
- The members should identify themselves as representatives of the Company and when posting work-related content, they must ensure that the information shared is accurate and appropriate for public consumption.
- Members are prohibited from sharing confidential, proprietary, or sensitive information on social media platforms.
- All interactions on social media, whether work-related or personal, should maintain a professional tone and respect for others' opinions. Disparaging or offensive comments about colleagues, clients, competitors, or the company itself are not allowed.
- Members representing the company on social media platforms should engage with media requests or inquiries only if authorized by the appropriate department, such as Public Relations or Communications.
- Employees who come across any inappropriate, offensive, or potentially harmful content related to the company on social media should promptly report it to the designated contact within the organization.
- The Members must clearly disclose their affiliation and should ensure that their endorsements and promotions of products related to Company align with the Company’s Values and policies.
- Violations of this policy may result in disciplinary action, up to and including termination, depending on the severity and frequency of the offense.
- ONLINE RESPONSIBILITY
- Our Company values and supports professional development and growth of the individual. Commitment to transparency and fairness is the top-most priority of our Company. Employees are expected to maintain a professional tone and demeanor when representing the Company Online.
- Exercise caution when sharing personal information online. Avoid disclosing sensitive information that could harm the integrity of the company.
- Clear and respectful communication is essential. Employees should not use or spread false information about others online.
- Our Company believes in positive contribution to online communities and discussions. Employees are expected to share their constructive ideas and opinions, encouraging a culture of collaboration and learning.
- REPORTING AND INCIDENT HANDLING
- Employees are responsible for promptly reporting any suspicious or security-related incidents they encounter while using the Company's internet resources. Incidents may include, but are not limited to, unauthorized access, data breaches, malware infections, phishing attempts, or any unusual network activity.
- The Company will take appropriate measures to mitigate and contain the incident, preserve evidence, and prevent further unauthorized access or damage.
- The Company will work diligently to resolve the incident, restore normal operations, and implement necessary corrective actions to prevent similar incidents in the future. Users affected by the incident will be provided with guidance and support as needed to mitigate potential harm or loss.
- Information related to security incidents will be handled with the utmost confidentiality to protect the Company and individuals involved. Employees reporting incidents will be protected from any retaliatory actions for their reporting in good faith. The Company will maintain records of all reported incidents, including details of the incident, investigation findings, and actions taken. These records will be used for analysis and improvement of security measures.
- CONFIDENTIALITY, INFORMATION SECURITY, PROPRIETARY INFORMATION AND INTELLECTUAL PROPERTY
- We are committed to business information confidentiality, integrity and accessibility, we implement proper technical security measures and it is our staff’s obligation to uphold this. Proprietary information includes all non-public information that might be harmful to the company or its customers, business partners if disclosed to unauthorised parties. All members must handle any such information as secret. It also covers that, no one is entitled to trade with securities while in possession of non-public information or deliver non-public information to others that could have an impact on the securities. Every rule ensuring information security must be followed all the time.
- Employees must maintain the confidentiality of the company and client information. Sharing sensitive information with unauthorized individuals is strictly prohibited.
- Employees must maintain and respect copyright and intellectual property rights when using the Internet within the Company.
- CHANGES TO THE POLICY
- We reserve the right to update and make changes to this policy from time to time based on the working conditions of the Company. The Company on updating this policy will inform the members of the Company.
- FURTHER INFORMATION
- For any queries or further Information regarding our Company or about this Policy, the concerned person can contact us through email[INSERT THE EMAIL ADDRESS OF COMPANY]
- ACKNOWLEDGEMENT
- We expect all employees to adhere to this policy of the Company. The Company will apply this policy consistently and fairly to ensure a harmonious and productive workplace for all.
- By signing below, you acknowledge that you have carefully read and understood the terms and contents of this policy.
- You acknowledge that you will follow the set guidelines of this policy as well as of the Company and failure to do so; the Company can take required action against such person.
COMPANY
[INSERT THE NAME/DESIGNATION OF SIGNING AUTHORITY OF COMPANY]
Authorized Signature